Please note some dresses do contain small parts which may be a choking hazard. THEY ARE NOT A TOY.

Sometimes due to stock availability the lace, trim, beads etc may vary from the photo shown.  

 

  

 

 

    • How long will my order take to make?

    • How long does delivery take?

    • I havent received my order?

    • Is my deposit refundable?

    • Can i get a refund?

    • Are they suitable for rough play / bouncy castles etc?

    • Can i wash the dresses?

    • Can i pay a deposit ?

    • Can i change the date for my order?

    • When is my balance due?

    • What if you are unable to supply my chosen dress/fabric?

    • Do you post outside the UK?


    How long will my order take to make? top

    Any orders will be made within 2 - 3 days of your order date.  

    How long does delivery take? top

    If your item is sent 1st class signed for with Royal Mail it usually arrives the next day. If sent by courier it takes 2-3 days from collection. 

    I havent received my order? top

    You will be able to track your delivery with the tracking number I sent you once your item has been posted. 

    Is my deposit refundable? top

    No your deposit is not refundable. Depending on circumstances I may allow you to move to another date but this is at my discretion only.

    Can i get a refund? top

    All my items are made to measure. No refunds will be made on any item that doesn't fit unless there is a fault. Refunds will then be processed on receipt of the returned item.  No refunds will be given on items for incorrect use ie bouncy castles, rough play etc. 

    Are they suitable for rough play / bouncy castles etc? top

    NO DEFINATELY NOT.  my dresses are for occasion wear only. 

    Can i wash the dresses? top

    A care instruction leaflet will be sent out with your order. 

    Can i pay a deposit ? top

    Yes you can as long as your date is more than 4 weeks in advance. 

    Can i change the date for my order? top

    Yes you can as long as I have availability. 

    When is my balance due? top

    Your balance will be due 7 days before the date of your order. Please diary this date as I may not have time to remind you. If your balance is not paid on time your order will be cancelled and you will lose your deposit as I will have ordered the materials/fabric.    

    What if you are unable to supply my chosen dress/fabric? top

    I will then issue you a full refund of any monies paid. 

    Do you post outside the UK? top

    I post to the Uk & Ireland only.